This is a new service where we deliver your order within a one-hour time slot of your choice. The service costs £9.95 (including VAT) and is available 7 days a week for your convenience. Subject to availability, hourly time slots can be selected from the day you place your order.Does my order qualify?
The vehicles we use for our Hourly service are smaller in size, so there are a few restrictions to bear in mind. To qualify for Hourly delivery, your order will need to:
- Weigh under 200kg
- Be no larger than one cubic metre
The delivery address must also be within 15 miles of a Wickes store offering this service.
How do I choose Hourly delivery?
When you check out your order, we’ll tell you if Hourly delivery is an option. You can then choose a convenient delivery time from the hourly slots available.
What is Standard delivery?
Our Standard delivery service is available for all products that aren’t classed as Big & Bulky or Supplier Delivered. It’s free for most orders over £50 and most of our standard products can be delivered the next working day, subject to availability.
When will you deliver?
This depends on when you place your order:
- If you order by 5pm Monday to Thursday, we’ll deliver the next day.
- If you order by 5pm on Friday, we’ll deliver the following Monday.
- If you order between 5pm on Friday and 5pm on Sunday, we’ll deliver the following Tuesday.
We normally deliver between 7am and 6pm. You can request a morning delivery (7am to 1pm) for an extra £5. If you need a more specific time slot, you can choose our Hourly Delivery service for eligible orders.
Can you deliver on Saturdays?
Yes, if you order by 5pm on Friday. Saturday deliveries cost an extra £5.
Where do you deliver to?
Our Standard delivery service covers most of the UK mainland (Great Britain) and the Isle of Wight. We don’t cover certain remote locations, any other offshore locations or Northern Ireland. Please note that some postcode areas aren’t eligible for next day or Saturday deliveries, so please check our Postcode Matrix before you order.
How much does Standard delivery cost?
This depends on the value of your order:
Orders up to £50
- Next day delivery: £7.95
- Next day AM delivery: £12.95
- Saturday delivery: £12.95